Category: Reciprocity

Reps Drop the Hard Sell and Discover How to be more Effective

DoctorBy Bobette Gordon

More and more pharmaceutical sales representatives are using the principles of liking, reciprocity and authority rather than their just their traditional pitches to be more effective…and it's working. A recent Wall Street Journal article describes how this approach evolved. Building relationships is a crucial cornerstone.

For those of you who want to hear Dr. Robert Cialdini being interviewed on what other principles of influence can be used, click here.

Follow up questions:

1. What Principles of Influence do you see being used in this softer, more effective approach?

2. What can you do as an internal or external persuader to use these same Principles of Influence?

Click on the appropriate stars below to rate this article. Thank you.

Subscribe to the
Submit your email below:

Share Your Story

The authors of YES!, Noah Goldstein, Steve Martin, and Robert Cialdini, are working on the next edition, titled YES! 2.0. They would like to feature several Readers Reports in this new edition. The Readers Reports would be 300-500 word pieces written by readers of this newsletter, commenting on the relevance to their own professional lives of one of the newsletter’s featured stories.


This month, we are reprising the following previous lead story for your insights: "The Veiled Value of Oopses" by Robert Cialdini.


If your Reader’s Report is selected, it will appear in the new Yes! 2.0 with proper attribution to you as its author. If you would like to submit a Reader’s Report that describes how you have used, or seen any of these strategies ethically used, please click here to submit your report for possible inclusion in YES! 2.0.


Thank you for your participation.

Share Your Thoughts

Help us help others by leaving your comments, insights, and reviews on Amazon.com. This demonstration of “social proof” will benefit all.
Click below to read and leave current reviews on Amazon.com for:

Dr. Robert Cialdini’s Books


Twitter Updates

Login