Category: Authority

Dressing to Impress – the Authority vs. Liking playoffs

Dress Code

By Steve Martin, CMCT

It’s taken you weeks, perhaps even months, of hard work and tenacity but it appears that your efforts are, at last, starting to pay dividends. Your phone rings. It’s the personal assistant of that important and potentially lucrative new client you have been targeting. They are calling to confirm a meeting the following week. You briefly allow yourself a moment of self-congratulation before turning your attention to planning for the appointment. Meetings like this are hard to come by and the chances are you’ll only have one opportunity to make a great impression. You want to come across as a trustworthy and credible communicator, friendly, likeable, approachable and influential.

So in order to do this what exactly should you wear?

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You Don’t Have To Be Swedish To Appreciate This TV Program

Video

A new television program by Johan Romin and Erik StandstrÓ§m featuring Dr. Robert Cialdini delves into what is it that sweeps us into saying yes to messages publicly or in personal relationships.

Click here to view the program with Dr. Cialdini that looks into why and how we are so often moved into action.

PERSUASION – THE THIRD LEG

In times of economic uncertainty, it might just make the difference for your business.

Worried_coupleBy Steve Martin, CMCT

The messages of impending doom, which appear to be broadcast with increasing frequency by business leaders, analysts and media commentators, share some striking similarities to another forecasting favorite – the trusty weatherman.  Even the language is the same, with talk of storm clouds brewing, a bleak outlook and unpredictable conditions ahead.

Of course all predictions, whether meteorological or economical in nature, can be wrong.  But this happens less often than one would expect – forecasters are very often correct.

There are exceptions: few seeing the 2007-8 financial meltdown is one of the more cited examples of recent wrongs.  In general, it is easier for people to remember when forecasters “got it wrong”, rather than when they get it right.  It’s unlikely the topic of discussion at the water cooler starts with someone remarking how much they admire the morning news weatherman “for getting it right again”. They are much more likely to comment if he was wrong, simultaneously signaling that, and “had they known better, they would have brought their umbrellas to work.”

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